mercredi 18 mars 2015

How to react on Appstore rejection of screenshots?


Today my app's metadata was rejected by Apple.


Reason -


"8.1 - Apps must comply with all terms and conditions explained in the Guidelines for Using Apple Trademarks and Copyrights and the Apple Trademark List" Your app does not comply with the Guidelines for Using Apple's Trademarks and Copyrights. Specifically, your app marketing screenshots show the iOS home screen and native iOS app icons.


I asked them why almost all other apps could use iPhone on app screenshots but I can't?


On that they answered:


On occasion, there may be apps on the App Store that don't appear to be in compliance with the App Store Review Guidelines. We work hard to ensure that the apps on the App Store are in compliance and we try to identify any apps currently on the App Store that may not be. It takes time to identify these occurrences but another app being out of compliance is not a reason for your app to be. Please remove any likeness of Apple trademarks from your app.


My screenshots look like: enter image description here


I'm rather confused by the rejection reason because a lot of other apps (e.g. http://ift.tt/1bfskIE, http://ift.tt/1MNR5aC (very similar to mine), http://ift.tt/1bfsiQY, http://ift.tt/1MNR5qQ) use similar screenshots, apparently without problems.


I would really like to submit the app with the screenshots as they are, what is the recommended course of action to reconsider a submission?





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