jeudi 5 février 2015

"You restarted/Computer restarted because of a problem" on wakeup, Evernote?


For the last few days I've been getting scared because of these messages that appear very frequently on wakeup, and almost always when I wakeup after a long duration. Sometimes it says "you restarted your computer because of a problem" and others it says "computer restarted because of a problem".


The first time I had the chance to look at the report (not this one) I thought "oh well, happens", but since then I got it a few times, one time the computer wouldn't wakeup. Today I got it again and got the option to see the report so I've pasted it here. As you can see, and I'm not sure this says too much, but in the report it's written that: BSD process name corresponding to current thread: EvernoteHelper. Is it safe to say that EvernoteHelper is the cause? If not, what do I do?


Macbook Retina '13 2013 model running Yosemite. Recently installed Windows on Parallels.



Thu Feb 5 11:12:17 2015

*** Panic Report ***
panic(cpu 3 caller 0xffffff801bc1a46e): Kernel trap at 0xffffff801b90e241, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffff841adb6a04, CR3: 0x00000003fa2af09a, CR4: 0x00000000001627e0
RAX: 0x000000007b16d7b9, RBX: 0xffffff81b9ed3400, RCX: 0xffffff81b9ed3408, RDX: 0x0203030302020003
RSP: 0xffffff8203e7b5c0, RBP: 0xffffff8203e7b630, RSI: 0xffffff81b9ed3000, RDI: 0xffffff822e800b20
R8: 0xffffff841adb6a04, R9: 0xffffff8449ea75f4, R10: 0xffffff822e800c2c, R11: 0x0f0f0f0f0f0f0f0f
R12: 0xfffffec033e67000, R13: 0xffffff81b9ed3000, R14: 0xffffff805ca853b0, R15: 0x0000000000000001
RFL: 0x0000000000010206, RIP: 0xffffff801b90e241, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0xffffff841adb6a04, Error code: 0x0000000000000000, Fault CPU: 0x3

Backtrace (CPU 3), Frame : Return Address
0xffffff8203e7b270 : 0xffffff801bb2fe41
0xffffff8203e7b2f0 : 0xffffff801bc1a46e
0xffffff8203e7b4b0 : 0xffffff801bc36683
0xffffff8203e7b4d0 : 0xffffff801b90e241
0xffffff8203e7b630 : 0xffffff801bb931f1
0xffffff8203e7b6a0 : 0xffffff801bb91d05
0xffffff8203e7b6d0 : 0xffffff801bb942a1
0xffffff8203e7b710 : 0xffffff801bb98ef8
0xffffff8203e7b8c0 : 0xffffff801bb9d482
0xffffff8203e7bae0 : 0xffffff801bc1a055
0xffffff8203e7bca0 : 0xffffff801bc36683
0xffffff8203e7bcc0 : 0xffffff801bc139a9
0xffffff8203e7be20 : 0xffffff801bfb72a3
0xffffff8203e7be80 : 0xffffff801bfb71af
0xffffff8203e7beb0 : 0xffffff801bfb5f2d
0xffffff8203e7bf70 : 0xffffff801bfb6074
0xffffff8203e7bfb0 : 0xffffff801bc14dd7

→ →BSD process name corresponding to current thread: EvernoteHelper

Mac OS version:
14C109

Kernel version:
Darwin Kernel Version 14.1.0: Mon Dec 22 23:10:38 PST 2014; root:xnu-2782.10.72~2/RELEASE_X86_64
Kernel UUID: DCF5C2D5-16AE-37F5-B2BE-ED127048DFF5
Kernel slide: 0x000000001b800000
Kernel text base: 0xffffff801ba00000
__HIB text base: 0xffffff801b900000
System model name: MacBookPro11,1 (Mac-189A3D4F975D5FFC)

System uptime in nanoseconds: 23022067733427
last loaded kext at 7956021739506: com.apple.driver.AppleBluetoothMultitouch 85.3 (addr 0xffffff7f9e291000, size 57344)
last unloaded kext at 230420547519: com.apple.driver.AppleIntelLpssI2C 2.0.55 (addr 0xffffff7f9db78000, size 36864)
loaded kexts:
com.parallels.kext.vnic 10.1.1 28614
com.parallels.kext.netbridge 10.1.1 28614
com.parallels.kext.hypervisor 10.1.1 28614
com.parallels.kext.usbconnect 10.1.1 28614
net.telestream.driver.TelestreamAudio 1.1.1
com.cyberic.SmoothMouse 9
at.obdev.nke.LittleSnitch 4234
com.apple.driver.AppleBluetoothMultitouch 85.3
com.apple.filesystems.smbfs 3.0.0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.2f6
com.apple.driver.AGPM 100.15.5
com.apple.driver.ApplePlatformEnabler 2.1.7d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleHDA 269.25
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AudioAUUC 1.70
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleCameraInterface 5.29.0
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleBacklight 170.5.0
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.driver.AppleIntelHD5000Graphics 10.0.2
com.apple.driver.AppleIntelFramebufferAzul 10.0.2
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.5.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.0
com.apple.driver.AppleAHCIPort 3.1.0
com.apple.driver.AirPort.Brcm4360 910.26.12
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.IOBluetoothHIDDriver 4.3.2f6
com.apple.driver.AppleMultitouchDriver 262.33.1
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 269.25
com.apple.kext.OSvKernDSPLib 1.15
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleHDAController 269.25
com.apple.iokit.IOHDAFamily 269.25
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.IOPlatformPluginFamily 5.8.1d38
com.apple.iokit.IOSerialFamily 11
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.iokit.IOBluetoothFamily 4.3.2f6
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IOSurface 97
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.AppleGraphicsDeviceControl 3.8.6
com.apple.iokit.IOAcceleratorFamily2 156.6
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.3
com.apple.iokit.IOUSBMassStorageClass 3.7.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.3
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.CoreStorage 471.10.6
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IO80211Family 710.55
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 710.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
Model: MacBookPro11,1, BootROM MBP111.0138.B14, 2 processors, Intel Core i5, 2.6 GHz, 16 GB, SMC 2.16f68
Graphics: Intel Iris, Intel Iris, Built-In
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x112), Broadcom BCM43xx 1.0 (7.15.159.13.12)
Bluetooth: Version 4.3.2f6 15235, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SD0128F, 121.33 GB
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.2




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